FAQ

ridgeway_business_centerWhy should I choose Ridgeway Business Center versus another professional office space?

1. Location, Location, Location! Ridgeway Business Center is conveniently located in the heart of East Memphis near Poplar Avenue and I-240. Its easy access and convenient parking make it very desirable.

2. RBC is locally owned and operated and has been a part of the Memphis business scene for over 20 years. We know what we are doing and we know how to take care of you and your business needs.

3. Community, service, and atmosphere make us Your Office Hub. Ridgeway Business Center is a great place to hang your hat.

What is a virtual office and how does virtual office space work for my business?

A virtual office has the address of an office, the telephone numbers of an office and the receptionist service of an office. It has everything you need in an office except an actual office. You are not based in our office daily but have access to meet with clients and conduct meetings in our furnished offices and conference rooms.

Why do I need a virtual office if I do not come into the office each day?

So you don’t have to come into the office every day. We are here every day.  We are here to receive your mail and packages. We are here to answer your calls. We are here to represent you when you are not here. This allows you to go make those sales calls, appointments, meetings or whatever.

Who typically uses a virtual office?

Smaller or startup companies use virtual office space as a starting ground to help their future growth. Frequent users also include budding entrepreneurs and consultants of various industries. Larger corporations often utilize virtual offices for a local presence. Small law firms, accounting firms or the like can save on overhead and find camaraderie amongst our other clients.

How do I choose an office options? 

First you have to know what your needs are. Just like when you’re choosing a new home you should tour several options to find the right fit, feel, and image for you and your business. We understand that businesses go through different changes and our plan options do too. You can try one plan for a few months then change it based on your business needs.

What are the contract terms?

Virtual office contracts are month-to-month (3 month minimum). Office space contracts are three-month, six-month or twelve-month terms.

Am I able to rent a conference room if I do not have an ongoing contract with Ridgeway Business Center?

Yes. Anyone is welcome to use our meeting rooms. You can reserve a room by calling 901-820-4600, emailing RBCAdmin@boyle.com, or simply Book a Meeting Room Now.  We try to schedule you in your preferred space as often as possible and we always bill in a half hour increments.

Is there additional cost for Reception service?

Not at Ridgeway Business Center. Our receptionist is here to greet your guests, sign for packages, answer your phones (if you have that package). We answer calls from 8:00 a.m. to 5:00 p.m.

What are the main features of Live Telephone Answering Services?

We answer using your company name, transfer to your office or cell phone, announce the name of the caller, and you decide whether to take the call or leave a voicemail message. The main benefit to live telephone answering is that it’s tailored just to you. The same person answers your phone each time it rings. Give us your instructions; change them daily if you like.

Voicemail to email service is also included so you’ll never miss a thing.

How do the calls work after hours?

The most popular options are to forward calls to a cell phone or to have voicemail answer with each message delivered to your e-mail in a .wav file.

Can you do administrative projects (data entry, typing, etc.) for me?

Absolutely! We can help you many ways. For example, we can do word processing, presentations, binding, outgoing mail preparation, copying, scanning. Ask us, we can probably help you out. Best part is you only pay for what you use.